Before You Order

A Simple Step‑by‑Step Guide
to Your Little Fairy Creation

Every Little Fairy carton cake is personalised and prepared especially for your celebration — so the ordering process happens together with you, gently and step by step.

Because each creation is prepared individually, the ordering process happens step by step together with you.

To make the process smooth, safe, and enjoyable for everyone, please follow these simple steps before sending your inquiry.

You don’t need to know everything in advance — we will guide you through the process step by step.

Many Little Fairy creations are designed together with our customers during this process, so it is completely normal if you are still exploring ideas at this stage.

Three gentle steps before your inquiry
The Three Steps

Your gentle path to a magical order

1

Check Our Availability Calendar

Before sending your inquiry, please check our Availability Calendar to confirm whether your preferred celebration date is open.

During busy seasons such as Communions, Confirmations, Easter, summer celebrations, Halloween, Christmas and New Year, booking spaces can fill quickly. We recommend reaching out around 2 months in advance for seasonal celebrations.

  • Exceptions may be possible based on production capacity
  • Smaller cake sizes are sometimes easier to fit in
  • We always try our best when the celebration is urgent
  • Current workload is reviewed individually
2

Explore Our Products & Prices

Take a moment to explore our products, examples, and price guidance. This helps you understand how carton cakes work and what options may suit your celebration best.

If you are not sure what to choose — that is completely fine. Many customers contact us before choosing a specific size or style, and we are always happy to guide you.

  • Browse Fairy Flex, Classic, Premium & Pet Fairy
  • Compare sizes, styles and finishes
  • See indicative starting prices
  • Save ideas you love for the inquiry stage
3

Send Your Inquiry Form

The next step is to complete the Make an Inquiry form. The more detail you share now, the better proposal we can prepare for your celebration.

Please also read and agree with all required confirmation and legal boxes before submitting — this helps us avoid any misunderstandings later in the process.

  • Fill in all necessary details carefully
  • Make sure provided information is correct
  • Include as much information as possible
  • Small changes can often be discussed later
After You Submit

Then the magic begins

After your inquiry is received, a member of the Little Fairy team will contact you directly to continue the process together — making sure your creation fits your celebration, your guests, and your budget in the best possible way.

We discuss your celebration Your needs, guests, theme and any details you have in mind.
We suggest suitable options Sizes, styles and finishes that match your celebration and guests.
We prepare your personalised offer A clear proposal tailored to your celebration and budget.
We confirm your final price Transparent and agreed together before any payment is made.
We apply vouchers & rewards Loyalty rewards, gift cards or discount coupons (when available).
We finalise all agreed details together Every detail confirmed with you before your booking is secured.

Once everything is confirmed, you will receive your confirmation letter with your order reference number and a secure payment link.

After payment is completed, your order becomes officially submitted, your booking is secured, and your creation enters the preparation stage.

Why These Steps Matter

Care from the very beginning

Each step in the Little Fairy ordering process exists for one simple reason: to support your celebration from the very beginning.

These steps help us avoid mistakes, prevent misunderstandings, respect allergy and dietary needs, support schools and shared celebration environments, and keep communication clear and transparent throughout.

Avoid mistakes
Prevent misunderstandings
Respect allergy & dietary needs
Support schools & shared spaces
Clear, transparent communication
A magical moment for you & your guests

Thank you

for being part of the Little Fairy story.